COVID-19: Burrfection Store is open for business
Burrfection Store is operating as usual and not affected by the coronavirus outbreak. Your orders will be shipped within one working day as usual.
|COVID-19 Response (Updated Jun 27)|
|✅||No delay with dispatch. All orders shipped out within one business day|
|✅||Express Shipping takes 2-5 business days. Currently no delay expected.|
|✅||Free Express Shipping minimum order lowered to $150|
|⚠️||Isolated cases of disruptions to delivery by protests in some areas.|
No delay expected. Your orders will be shipped within one business day. Express Shipping takes 2-5 business days with no delay.
We ship to 223 countries worldwide, out of which 114 have free shipping options. There are currently no delays with Express Shipping, which is free for 114 countries with minimum order amount. For up-to-date international delivery time, please check out worldwide delivery time
Is it safe to shop?
Yes. The safety of our customers is always a priority. Our warehouse staff wear VFE 99% masks and safety gloves when handling and fulfilling orders. Body temperature checks are in place at the entrance of the warehouse. We requires warehouse staff to use alcohol based hand sanitisers on regular intervals, and safety gloves are worn regardless of pandemic due to knife handling.
The CDC says that “there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures”. We believe that our added measure of temperature checks, hand sanitisation, staff wearing high filtration masks and safety gloves further reduce any risk of spreading.
Can I still return unwanted item?
Absolutely! Just contact us for a return authorisation number as usual. In addition for customers who live in affected areas, we'll extend free return period by an additional 7 days.
Do you still ship to [Insert country name]?
Yes, we ship to 223 countries worldwide and we continue to do so today. There's currently no delay with Express Shipping. For the latest international delivery time reflecting the effect of COVID-19, please check out worldwide delivery time